![]() I will say the wait was about five hours which was unpleasant, but they did an EKG right after I came in and it was clear so the wait wasn't a big surprise. I went to the ER late evening due to a week long low grade fever/high blood pressure event with low heart rate on the advice of a nurse friend since I can take those measurements at home. I'm now past the first deadline on my bill because they of course will not even pause my bill while my record is under review, but I'm not going to pay until I am at least billed on services that I actually did receive. There is clearly not even an attempt to communicate between the records and billing teams despite how the record affects my bill, because this hospital does not want you to have an easy time of correcting an overbill and just want to take as much money from you as they can. Because they took so long to respond, I attempted to speak to the billing department again, only to again be met with the same indifferent attitude. ![]() So I had to speak with their record correction department, who is very poorly communicative and took several weeks after me notifying them that their incorrect re cord was affecting my bill for them to tell me that they were working on a correction. No effort to investigate why their records contradicted with my experiences, just telling me that I was wrong about what services I know I did and did not receive. When I explained to the billing department what was overbilled they told me that the bill was correct because it matched their records. Don't get me wrong I still like Park ridge but not lawn Care on the third floor oh no no no no … – show I'm glad my mother's home with my sisters and my dad being changed and a warm comfy bed the best thing we did was to get her out of there. If you don't like your job get a new one cuz one day you're all going to be elderly and you're going to be in that position and you're going to know how it is to sit in your own pee. ![]() ![]() I know you guys are working against the clock I know you are understaffed and you all are afraid of the virus but the elderly are people too you just can't leave them sitting there crying sitting in their own pee. It was mostly clean Park ridge but as far as keeping up with changing my mom that didn't happen and I don't think a couple were too nice to my mom. But when you're in the hospital and you already been through multiple surgeries as my mother has of course you're going to be a little bit irritable. Most of the nurses were really nice with my mom given the fact she is not a very nice patient she is difficult and then the first one to admit that. I also brought up at least five different sweatshirts and hoodies to her being so cold, when she was just charged she had the same sweater on I put on 5 days earlier after her sponge bath hello Park ridge that's why we brought my mother stuff up so she could be changed not have her clean clothes to sit there growing dust. I was a little disappointed due to the fact of family member found my mother sitting in her own urine. Especially in the health field they are very low on staff and I understand that. As I know everybody has been affected by this awful pandemic everybody. She broke her hip and cracked her head open and needed eight Staples in the back. My mom was on the third floor! After spending two nights in a crowded noisy ER.
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